Competitive Card Solutions Phils. Inc. (CCS)
CCS provides delivery and shipping services throughout the Philippines. Whether you're ordering an ID Card Printer, consumables, RFID equipment, barcode scanners or security products, we can help arrange delivery to your preferred location.
This guide explains our shipping options, delivery charges, estimated delivery times, Cash on Delivery (COD), shipment tracking and customer pickup arrangements.
Yes. CCS arranges deliveries to customers throughout the Philippines, including Metro Manila, Cebu, Davao and other provincial locations.
Depending on the destination and type of product, we use:
CCS In-House Logistics – Motorcycle or four-wheel vehicle deliveries
Lalamove and Grab – Local deliveries where available
LBC Express – Nationwide courier shipping
AP Cargo – Provincial and inter-island cargo shipments
Other Freight Providers – For equipment requiring special transportation arrangements
The delivery method is selected based on the order's size, destination and shipping requirements.
CCS has two separate free-delivery offers. They are different and have different requirements.
CCS offers free nationwide shipping for these printer models:
Magicard D
Magicard 300 Neo
Magicard 600 Neo
To qualify, the purchase must be completed through the CCS website checkout at https://ccs.com.ph/.
This promotion does not apply to Sales-assisted purchases, including orders paid through Zoho Books payment links.
A Sales-assisted purchase may still separately qualify for the standard Metro Manila free delivery described below.
The promotion applies only to these three printer models and is not extended to other products.
CCS offers free delivery for eligible orders with a VAT-inclusive product total of ₱10,000 or more within Metro Manila.
To qualify:
The delivery address must be within Metro Manila.
The VAT-inclusive product total must be at least ₱10,000.
Shipping and delivery charges are not included when calculating the qualifying order amount; only the VAT-inclusive product subtotal counts.
The products must not require oversized, bulky or special-handling transportation.
| Order Amount | Delivery Location | Free Delivery |
|---|---|---|
| ₱8,000 | Quezon City | No |
| ₱10,000 | Makati | Yes, for eligible items |
| ₱15,000 | Pasig | Yes, for eligible items |
| ₱25,000 | Cebu | No |
| ₱50,000 – Bulky Equipment | Metro Manila | Requires assessment |
This standard offer applies to both website and Sales-assisted orders that meet the requirements, and is separate from the online-only free nationwide shipping promotion above.
Important: Walkthrough metal detectors, X-ray baggage scanners, boom barriers, turnstiles and other oversized equipment may require separate delivery charges, even when the order exceeds ₱10,000.
If your order does not qualify for either free-delivery offer, the shipping fee depends on:
Delivery location and distance
Product size and weight
Type of vehicle required
Courier or freight provider
Special handling requirements, if applicable
Our Sales team will confirm the applicable delivery charges.
For products available in stock, CCS normally prepares and dispatches orders within 1–2 working days after payment verification or authorization under approved credit terms. This preparation and dispatch period is separate from delivery time.
When the ordered product is available at the CCS branch serving your location, the estimated delivery time after local dispatch is:
| Destination | Estimated Delivery Time |
|---|---|
| Metro Manila | Approximately 1 day after local dispatch |
| Cebu | Approximately 1 day after local dispatch |
| Davao | Approximately 1 day after local dispatch |
| Other Luzon Locations | Depends on the courier |
| Other Visayas Locations | Depends on the courier |
| Other Mindanao Locations | Depends on the courier |
Delivery times are estimates, not guaranteed arrival dates, and may be affected by courier schedules, weather, transportation conditions or product handling requirements.
Note: Order processing time and delivery time are separate. The estimated delivery period begins after dispatch.
If you order in Cebu or Davao a product that is available only at the Quezon City branch, CCS first transfers the product to the Cebu or Davao branch and then arranges local delivery to you.
Example: Quezon City stock → transfer to the Davao branch → local delivery to the customer.
The time needed for the interbranch transfer is additional to the local delivery estimate above.
The one-day local delivery estimate applies only when the product is already available at your local branch. It is not promised when the product still has to be transferred.
CCS Sales will confirm the estimated delivery date for your order, taking into account the transfer, stock availability, processing and local dispatch arrangements.
Yes. COD is available through selected delivery arrangements.
COD may be arranged for eligible customers receiving products through our own logistics team, particularly within:
Metro Manila
Cebu
Davao
CCS also accepts COD through LBC Express, subject to service availability and confirmation of the applicable shipping arrangements.
For other third-party shipping arrangements, advance payment is normally required before shipment.
Important: COD is subject to CCS approval and delivery-service availability. It should be confirmed before placing an order.
Yes. Customers may request shipping and tracking information after their order has been dispatched.
For courier shipments, tracking details will be provided upon request when available.
If you need an update, please contact CCS or your assigned Sales representative with your order details.
Yes. Customer pickup is available at our offices in:
Quezon City – Metro Manila
Mandaue City – Cebu
Davao City – Davao
Orders must be confirmed and prepared before pickup.
Please coordinate with CCS to confirm that your order is ready at the selected office.
Office Hours: Monday–Friday, 8:30 AM–5:30 PM
Saturday operations are limited due to skeletal staffing.
For complete addresses and telephone numbers, visit our Contact Us page.
Yes. Customers may arrange their own courier or freight provider once their order is ready for collection.
This may include Lalamove, Grab Express, LBC Express or another provider selected by the customer.
Please coordinate the pickup schedule and collection details with CCS before dispatching your courier.
If your shipment arrives damaged, please report the concern promptly.
We recommend keeping the product, original packaging and relevant shipping documents for assessment.
If possible, provide:
Order or invoice reference
Product model or description
Photos of the damaged product
Photos of the packaging
Courier or tracking information, if available
When a customer arranges their own courier, the customer coordinates claims for damage occurring during transportation with that courier.
CCS can assist by providing relevant documentation when necessary.
If the issue may involve a defective product, incorrect packaging or another concern attributable to the supplied goods, please contact CCS Customer Service for assessment.
If a product is confirmed defective on delivery (DOA) and qualifies for return or replacement, CCS pays the return shipping and the delivery of the replacement or resolved product. See Returns, Exchanges & Cancellations for details.
For damage or delivery problems involving CCS-arranged shipping, please contact CCS Customer Service so the circumstances can be investigated and the appropriate resolution determined.
Returns, exchanges and refunds are handled according to the applicable CCS RMA policy and consumer protection requirements.
View CCS Return Merchandise Authorization (RMA) Policy
Delivery address changes may be accommodated before dispatch, subject to confirmation.
Changes may affect the shipping fee or delivery schedule.
If your order has already been dispatched, contact CCS as soon as possible so we can check whether changes are still possible.
Q: Is delivery free for orders worth exactly ₱10,000?
Yes, provided the VAT-inclusive product total is at least ₱10,000, the destination is within Metro Manila, and the products meet the free-delivery requirements.
Q: Is delivery free for customers in Cebu or Davao?
The standard ₱10,000 free-delivery offer applies only within Metro Manila. For Cebu, Davao and other areas, delivery charges depend on the applicable arrangements, except for the online-only free nationwide shipping on the Magicard D, Magicard 300 Neo and Magicard 600 Neo (see Section 2).
Q: Which printers have free nationwide shipping?
The Magicard D, Magicard 300 Neo and Magicard 600 Neo, when purchased through the CCS website checkout at https://ccs.com.ph/. It does not apply to other products.
Q: Does free nationwide shipping apply if my Sales representative sends me a Zoho Books payment link?
No. Free nationwide shipping is for purchases completed through the website checkout only. A Sales-assisted purchase may still qualify for the standard free delivery within Metro Manila if the requirements are met.
Q: If my product is in Quezon City but I am in Cebu or Davao, will I get delivery in one day?
Not necessarily. The product is first transferred to the Cebu or Davao branch, and that transfer time is additional to the local delivery estimate. CCS Sales will confirm the estimated delivery date.
Q: Can CCS deliver an ID Card Printer to a provincial address?
Yes. We arrange nationwide shipping through available couriers and freight providers.
Q: Can I pay when my order arrives?
COD may be available through CCS in-house delivery or LBC COD, subject to the applicable arrangements.
Q: How long will it take to receive my order?
In-stock orders normally require 1–2 working days for preparation and dispatch. When the product is available at the branch serving you, delivery after local dispatch is estimated at approximately one day within Metro Manila, Cebu and Davao; if it must first be transferred from another branch, the transfer time is additional. Other destinations depend on the courier. Estimates are not guaranteed arrival dates.
Q: Will CCS automatically send me a tracking number?
Tracking details are provided upon request, when available.
Q: Can I send my own Lalamove or Grab driver to pick up my order?
Yes. Please confirm that your order is ready and coordinate the collection arrangements with CCS.
Q: Can I collect my order personally?
Yes. You may collect a confirmed and prepared order from the appropriate CCS office during regular business hours.
Q: What should I do if my order arrives incomplete or incorrect?
Contact CCS Customer Service with your order reference and details of the discrepancy. Our team will assess the concern and coordinate the appropriate action. If CCS supplied a product that differs from your confirmed order, CCS pays the return shipping of the wrong item and the delivery of the correct replacement. CCS Customer Service will coordinate and authorize the return. Claims for products that are defective on delivery (DOA) or wrongly supplied by CCS must be reported within three (3) calendar days from the date you actually receive the product. This does not by itself remove remedies available under Philippine consumer protection law.
For delivery quotations, tracking inquiries, pickup arrangements or shipping-related concerns, please contact CCS through our official communication channels.
Website: https://ccs.com.ph/
Email: hello@ccs.com.ph
Office Addresses & Contact Numbers: CCS Contact Us
Business Hours: Monday–Friday, 8:30 AM–5:30 PM
Competitive Card Solutions Phils. Inc.
Complete ID Solutions – From Card Design to Secure Issuance