DNP Printout has white edge

If you are using Cardexchange Software, Please follow this instruction first.
If not resolved, then proceed to below instruction.
Enter Maintenance menu
1. Press and hold Menu and Middle button.
2. After 3 seconds release Menu button and keep holding Middle button.
Enter Maintenance and adjust OFFSET PRT Y and OFFSET TRF X accordingly.
Below is the image of needed adjustment depends on the misalignment.
Related Articles
White margin around the edge of the printout
White edge on printout is normal for Direct to Card printers. If you need a printer with no visible white edge. You can use Retransfer printer as an alternative solution. To minimize the white edge on printout. 1. Open Generation tool (run as admin) ...
Whiteedge on Cardexchange printout using DNP Printer
1. Open Card Designer under Configurations Tab 2. Open Page Setup 3. Under Template Tab, Change Card size from Custom to Standard. If issue still occurs, follow below instruction. ...
Misaligned Printout on DNP
Sample of Misaligned Printout To fix this, 1. Remove Retransfer cartridge 2. Look for a screw on the upper right corner of Retransfer cartridge slot. Please see below image for reference. 3. Rotate the screw counter clockwise 5 times and print a ...
How to adjust layout for DNP printer
This is an illustration how DNP prints the layout The DNP Printer cuts the layout and prints only the inner side of the border. The outter side of the border stays on the retransfer film. For your layout to be fitted. Make sure to adjust your layout ...
How to add color conversion to DNP
1. Make sure to install Color Conversion Data during printer driver installation. 2. Open Printer preferences and check Enable the look-up table 3. Select Enable the look-up table settings. 4. Click select button then change extension from .CSV to ...