Competitive Card Solutions Phils. Inc. (CCS)
CCS accommodates special orders, customized products, and large-quantity purchases to meet our customers' specific requirements.
Depending on the product, order quantity, and procurement arrangements, a down payment may be required before processing.
This guide explains our special-order procedures, down payment requirements, payment schedules, and cancellation conditions.
A special order is a purchase that requires specific procurement, customization, or arrangements beyond our regular stocked products.
Examples include:
Products that are not currently available in stock
Equipment specifically ordered from a supplier
Unusually large-quantity purchases
Customized or personalized products
Products requiring special specifications or configurations
Special-order availability and conditions depend on the product, supplier, quantity, and customer requirements.
Yes. CCS may accept orders for products that are temporarily unavailable.
Our Sales team will check supplier availability and provide an estimated lead time and applicable payment terms.
For commonly sold products, CCS may accept certain orders without requiring an initial down payment.
For products specifically procured to fulfill a customer's order, a down payment may be required.
All arrangements are subject to confirmation.
CCS requires a 50% down payment before production begins for customized products.
Examples include:
Printed ID Cards
Customized Lanyards
Other personalized or made-to-order products
A 50% down payment may also be required for:
Products purchased on an order basis
Unusually large-quantity orders
Special procurement commitments
The down payment requirement for these other order types is evaluated based on the product and commercial arrangements.
Important: Not every special order automatically requires a 50% down payment. CCS will confirm the applicable requirement before processing.
For orders requiring a 50% down payment, the deposit is calculated using the applicable confirmed order amount.
For example:
| Order Amount | 50% Down Payment | Remaining Balance |
|---|---|---|
| ₱10,000 | ₱5,000 | ₱5,000 |
| ₱20,000 | ₱10,000 | ₱10,000 |
| ₱50,000 | ₱25,000 | ₱25,000 |
| ₱100,000 | ₱50,000 | ₱50,000 |
Any separately quoted delivery, installation, or other charges will follow the agreed quotation terms.
For customized products requiring a down payment, processing or production begins after CCS receives and verifies the required 50% down payment and confirms the necessary order specifications.
For other special orders, processing depends on the approved procurement and payment arrangements.
Customers should ensure that product specifications, quantities, artwork, and other requirements are correct before confirming the order.
The remaining balance depends on the agreed delivery or shipping arrangement.
For eligible orders delivered by CCS's own logistics team, usually within Metro Manila, Cebu, or Davao, the remaining balance may be collected upon delivery under an approved Cash on Delivery (COD) arrangement.
For regular third-party courier shipments, the remaining balance must be paid and verified before shipment.
CCS also offers COD through LBC Express for eligible orders, subject to service availability and confirmation of the payment and shipping arrangements.
Payment conditions will be specified or confirmed before the order proceeds.
Lead times depend on factors such as:
Supplier stock availability
Product type and quantity
Manufacturing or customization requirements
Artwork approval and production schedules
Shipping method and destination
Importation or special procurement requirements, when applicable
Our Sales team will provide an estimated lead time based on the specific order.
Please note: Special-order lead times are estimates and may change due to supplier or logistics conditions.
Changes may be accommodated depending on the order's current status.
Requests to change artwork, specifications, quantities, or other details may be reviewed before production begins.
Changes may be limited once production has started and could result in additional charges or delays.
All modifications are subject to CCS confirmation.
Customers are encouraged to review and approve their requirements carefully before production.
Cancellation requests depend on the product and stage of fulfillment.
Cancellation requests are evaluated individually, considering the order status and applicable arrangements.
For customer-initiated cancellations after production has begun, the 50% down payment is non-refundable under CCS's commercial cancellation policy.
Other special-order cancellation requests are evaluated case by case.
Applicable consumer rights and remedies for defective or incorrectly supplied products remain unaffected.
For more information, refer to our Return Merchandise Authorization (RMA) Policy.
Yes. CCS accommodates large-volume requirements for products such as:
ID Card Printers and consumables
Blank PVC, RFID, and smart cards
Printed ID Cards and lanyards
Barcode equipment
Biometrics and access control equipment
Walkthrough metal detectors and X-ray baggage scanners
Large-quantity purchases may qualify for specially evaluated pricing.
Additional procurement lead times or down payment requirements may apply.
Please contact our Sales team for a quotation.
Q: Does every out-of-stock product require a down payment?
No. Some commonly sold products may be ordered without an initial down payment. Other products may require a deposit depending on their procurement arrangements.
Q: Is a 50% down payment mandatory for printed ID Cards or customized lanyards?
Yes. CCS requires a 50% down payment before processing these customized products.
Q: Do bulk orders require a down payment?
A 50% down payment may be required for unusually large quantities, depending on the order and procurement requirements.
Q: Can I pay the remaining 50% upon delivery?
Yes, when an approved COD arrangement is available through CCS in-house delivery or eligible LBC COD service. Otherwise, the balance must be settled before shipment.
Q: Can I cancel my order after making a down payment?
Cancellation depends on the product and order status. For customized products, the 50% down payment is non-refundable for customer-initiated cancellations once production has started, subject to applicable consumer rights.
Q: Can I make changes to my printed ID Card design after production starts?
Changes depend on production progress and may involve additional charges or delays. Contact CCS as soon as possible.
Q: Do special orders have fixed delivery times?
No. Estimated lead times depend on supplier availability, production requirements, and shipping arrangements.
Q: Can I request special pricing for large orders?
Yes. Bulk-order pricing requests are evaluated case by case and are subject to the appropriate approval.
Our Sales team can assist with product availability, customized specifications, bulk orders, down payment requirements, and estimated lead times.
Website: https://ccs.com.ph/
Email: hello@ccs.com.ph
Contact Us: https://ccs.com.ph/pages/contact-us
Regular Business Hours: Monday–Friday, 8:30 AM–5:30 PM
Competitive Card Solutions Phils. Inc.
Complete ID Solutions – From Card Design to Secure Issuance