Signotec Signature Pad & CardExchange Compatibility Error
If you are having a problem on Signotec Signature Pad on CardExchange when signing kindly download this driver
signotec-cardex-driver
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Compatible signature pads to CardExchange
Please visit https://cardexchange.support/resource/supported-devices for more details.
CardExchange - Compatible Signature Pads
Below is a list of our currently supported signature pads. Brand Type Topaz SignatureGem1X5 T-S261, T-O261, (also for LinkGem non-LCD) Topaz DESKGEM T-S981 (installs using SignatureGem 1x5 settings) Topaz SignatureGem4X5 T-S751 Topaz SigLiteLCD1x5 ...
CardExchange - Signature problem black background
Please make sure to use .PNG extension on the signature files to prevent error on the capture signature.
CardExchange - How to remove white background
Open CardExchange Software and go to Configuration Tab. Click Card Designer. Right click the Signature and open the properties window. Go to Visibility Tab and Check the Remove Background Checkbox. Copy the Tolerance Value to remove the white ...
CardExchange - Cannot read database
Resolved by checking the database file, please double check the excel file source. do not move the excel file into other directory once you linked it on the CardExchange software.