Competitive Card Solutions Phils. Inc. (CCS)
CCS serves customers throughout the Philippines, with offices in Quezon City (Metro Manila), Mandaue City (Cebu), and Davao City.
Customers may contact us for product inquiries, quotations, order coordination, technical support, warranty assistance and after-sales services.
This guide provides our office addresses, contact numbers, operating hours and available communication channels.
Address:
2nd Floor, Annex Building, A. Francisco Gold Condominium I
784 EDSA, Barangay West Kamias
Quezon City, Metro Manila 1102
Philippines
Telephone Numbers:
(02) 8952-7155
(02) 8283-1971
(02) 8929-2652
(02) 8930-4182
Email: hello@ccs.com.ph
Address:
J & M Centre, 2nd Floor, Unit 2B
456 North Road, Labogon
Mandaue City, Cebu 6014
Philippines
Telephone: (032) 384-1700
Mobile Numbers:
0998-532-0956
0916-714-9018
Email: hello@ccs.com.ph
Address:
Abba Bless Building, Room 205
Quirino Avenue corner Mabini Street
Barangay 9-A, Poblacion
Davao City, Philippines
Mobile Numbers:
0998-532-0956
0916-714-9018
Email: hello@ccs.com.ph
Our regular business hours are:
Monday to Friday: 8:30 AM – 5:30 PM
Saturday operations are limited due to skeletal staffing.
For walk-in visits, product demonstrations, order pickup or technical services on Saturdays, please contact CCS beforehand to confirm availability.
Regular office operations and human-assisted support are not guaranteed on Sundays or public holidays.
All office hours follow Philippine Standard Time (PHT, UTC+8).
Customers may reach CCS through the following official channels:
Website: https://ccs.com.ph/
Email: hello@ccs.com.ph
Online Inquiry Form: https://ccs.com.ph/pages/contact-us
Knowledge Base / Support Center: https://support.ccs.com.ph/
Website Chatbot: Available through our website for general inquiries and initial technical assistance.
Telephone: Contact the appropriate CCS office using the numbers listed above.
Walk-in: Visit our Quezon City, Cebu or Davao offices during confirmed operating hours.
Yes. Customers may visit our offices during regular business hours for general inquiries and purchasing assistance.
However, we recommend coordinating in advance for:
Product demonstrations
Specific product availability
Order pickup
Technical servicing
Warranty claims
Equipment inspection or repair
This helps ensure the appropriate products or personnel are available when you arrive.
Yes. Customer pickup may be arranged at our Quezon City, Cebu or Davao offices.
Before visiting, please contact CCS to confirm:
Your order is ready for collection.
The product is available at the selected location.
Any required payment has been verified.
The collection schedule has been confirmed.
Customers should not assume that every product is stocked at all three offices.
Please obtain authorization from CCS Customer Service before bringing or shipping equipment for inspection, warranty claims or repair.
Our Customer Service team will verify the necessary details and confirm the appropriate service location and instructions.
Not all repairs can necessarily be performed at every CCS office.
You may contact the office most convenient for your location.
Metro Manila and nearby areas: Quezon City Office
Cebu and nearby Visayas locations: Cebu Office
Davao and nearby Mindanao locations: Davao Office
For nationwide deliveries and product inquiries, you may also contact CCS through our central email address or website.
Our team will coordinate with the appropriate personnel when necessary.
Yes. You may submit an inquiry through our website chatbot, email or online contact form outside regular office hours.
Our AI-powered chatbot may provide immediate assistance with product information, general inquiries and supported troubleshooting procedures.
Requests requiring a human representative will be handled when an appropriate team member becomes available, normally during the next working day.
Please note: Submitting an inquiry outside business hours does not guarantee an immediate human response.
For product recommendations, pricing, quotations, availability or purchasing assistance, contact CCS through our website chatbot, email or telephone.
For equipment errors, installation issues, software problems or troubleshooting, you may begin with our chatbot or contact CCS Technical Support through our official channels.
For warranty claims or physical repair arrangements, Customer Service will coordinate the required authorization and service procedures.
Contact CCS through our official support channels and provide your order reference and a description of the concern.
Q: Where is the CCS Metro Manila office?
Our Metro Manila office is located at the 2nd Floor, Annex Building, A. Francisco Gold Condominium I, 784 EDSA, Barangay West Kamias, Quezon City 1102.
Q: Does CCS have an office in Cebu?
Yes. Our Cebu office is located at J & M Centre, 2nd Floor, Unit 2B, 456 North Road, Labogon, Mandaue City.
Q: Does CCS have an office in Davao?
Yes. Our Davao office is located at Abba Bless Building, Room 205, Quirino Avenue corner Mabini Street, Barangay 9-A, Poblacion, Davao City.
Q: What time does CCS open?
Our regular office hours are Monday to Friday, 8:30 AM to 5:30 PM, Philippine time.
Q: Is CCS open on Saturdays?
CCS operates with limited skeletal staffing on Saturdays. Please contact us first to confirm the availability of the service you need.
Q: Can I pick up products from your Cebu or Davao office?
Yes, subject to order readiness and confirmation that the products are available at the selected office.
Q: Can I visit your office to see an ID Card Printer?
You may request a demonstration, but please arrange it in advance so our team can confirm equipment and personnel availability.
Q: Can I bring my defective printer directly to your office?
Please obtain Customer Service authorization first. Our team will confirm where and how to submit your equipment.
Q: What is the CCS email address?
Our general contact email is hello@ccs.com.ph.
Q: Can I contact CCS outside office hours?
Yes. You may use our website chatbot or submit an email or inquiry form. Human-assisted responses normally resume during the next working day.
Q: Do you deliver to provinces without a CCS office?
Yes. CCS arranges shipping and delivery throughout the Philippines, subject to product and courier availability.
For sales, quotations, product availability, technical assistance or customer service inquiries:
Website: https://ccs.com.ph/
Email: hello@ccs.com.ph
Official Contact Page: https://ccs.com.ph/pages/contact-us
Support Center: https://support.ccs.com.ph/
Regular Business Hours: Monday–Friday, 8:30 AM–5:30 PM (Philippine Time)
Competitive Card Solutions Phils. Inc.
Complete ID Solutions – From Card Design to Secure Issuance