My Card Printer Ribbon is Broken
You experienced the ribbon is breaking and you panic as you wonder what to do about it.
DO NOT THROW IT AWAY! CAUSE:
Your ribbon may have snapped because the contrast setting is too high
Your printhead has dirt or dust stuck to the ribbon causing it to split
HOW TO RESOLVE:
Open the cover of your card printer
Take the broken ribbon out of the printer
Use the scissors to cut the damaged portions of the ribbon
- Note: Trimming the film will make it even and prevent other problems
Use a piece of tape to attach the end of the ribbon to the second roll
- Note: Make sure to tape it to the correct side
Turn the roll a few times
- Note: The ribbon must be firmly rolled and even
Put the ribbon back in the printer
Once the ribbon is in place you can close the cover
You’ll be able to continue printing your ID cards
If the problems still persist. You may call us for further advice and information, or to carry out this procedure.
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