How to Order & Request a Quotation

How to Order & Request a Quotation

How to Order & Request a Quotation

Purchasing from Competitive Card Solutions Phils. Inc. (CCS) is easy.

Whether you need an ID Card Printer, printer consumables, RFID equipment, barcode scanners, biometric devices, security equipment or customized products, our Sales team can help you find the right solution.

1. How Can I Order Products from CCS?

You may contact us through any of the following channels:

You may also purchase eligible products directly through our website's online checkout.

For most business and institutional purchases, customers request a quotation before placing an order.

2. How Do I Request a Quotation?

You may request a quotation through our chatbot, Sales representatives, email, telephone or website inquiry form.

To help us prepare an accurate quotation, please provide:

  • Product: Name, brand or model, if known

  • Quantity: Number of units required

  • Customer Information: Name and company or organization

  • Contact Information: Email address or telephone number

  • Delivery Location: City or destination

  • Special Requirements: Installation, training, customized specifications or other services, if applicable

If you are unsure which product best suits your requirements, our team can assist you with product selection.

3. What Is the Ordering Process?

Step 1 – Send Your Inquiry

Tell us which products or solutions you are interested in.

Step 2 – Receive a Quotation

CCS prepares a quotation showing the products, prices and applicable commercial terms.

Step 3 – Review and Confirm

Review the quotation and confirm your intention to purchase.

Step 4 – Arrange Payment

Follow the approved payment instructions provided in the official quotation or accompanying email.

For Sales-assisted purchases, your CCS Sales representative can also generate a Zoho Books payment link payable by credit card or PayPal. CCS Sales will confirm the final payable amount and applicable payment terms before payment.

Step 5 – Payment Verification

Our Accounting/Finance team verifies receipt of payment before regular prepaid orders are processed.

Step 6 – Order Preparation

Once payment is verified, CCS prepares the products for delivery, shipment or customer pickup.

Step 7 – Delivery or Collection

The order is delivered, shipped or collected according to the agreed arrangement.

Customers with approved credit terms may follow a different authorized payment and order-processing procedure.

4. How Long Is a Quotation Valid?

CCS quotations are normally valid for 30 calendar days from the quotation date, unless another validity period is specified.

Prices and product availability may change after the quotation expires.

Customers may request an updated quotation when necessary.

5. Are Quoted Prices VAT-Inclusive?

Yes. CCS quoted selling prices are VAT-inclusive, unless explicitly stated otherwise.

Delivery charges, installation fees or other applicable services may be quoted separately.

6. How Soon Will My Order Be Processed?

For products that are available in stock, CCS normally prepares and dispatches orders within 1–2 working days after payment verification or authorization under approved credit terms.

This is the order preparation and dispatch period. Actual delivery time depends on the destination and delivery arrangements.

7. What If the Product Is Out of Stock?

CCS may accommodate special orders depending on the product, supplier availability and customer requirements.

Estimated lead times and down payment requirements will be confirmed by our Sales team.

For commonly sold products, CCS may accept certain special-order arrangements without an initial down payment.

However, a down payment may be required for order-basis products, customized items or unusually large quantities.

8. Can I Request a Bulk-Order Discount?

Yes. CCS accommodates bulk-order pricing inquiries.

Special discounts are evaluated case by case, depending on the product, quantity and commercial requirements.

Discount requests are subject to the appropriate approval.

9. Can I Change or Cancel an Order?

For standard products, order changes are generally permitted before dispatch, subject to stock availability, price adjustments and CCS confirmation.

Cancellation requests are evaluated case by case.

Customized products and special-order items may have additional restrictions and charges.

For more information, refer to the related articles on Special Orders & Down Payments and Returns, Exchanges & Cancellations.

10. Can I Order Through the CCS Website?

Yes. Eligible products can be purchased through our online store at ccs.com.ph.

Customers who prefer a formal quotation or need assistance selecting products may contact our Sales team through any official channel.

11. Can I Visit a CCS Office to Purchase Products?

Yes. Walk-in customers are welcome during regular business hours at our Quezon City, Cebu and Davao offices.

For specific products, we recommend confirming stock availability before visiting.

Regular Business Hours: Monday–Friday, 8:30 AM–5:30 PM

Saturday staffing is limited.

Frequently Asked Questions

Q: Do I need to request a quotation before buying?

Not necessarily. Eligible products can be ordered through our online store. However, most customers prefer requesting a quotation, particularly for business, institutional and project-based purchases.

Q: Can I request a quotation without knowing the exact product model?

Yes. Tell us your requirements, and our team can help you identify suitable products.

Q: Is requesting a quotation free?

You may submit a quotation request without making a purchase commitment.

Q: Can a quotation include multiple products?

Yes. You may request a quotation containing multiple products, quantities and applicable services.

Q: Can CCS prepare quotations for schools and government agencies?

Yes. CCS accommodates quotations for schools, universities, companies, government agencies and other institutions.

Q: Can I request an updated quotation after 30 days?

Yes. Contact CCS for an updated quotation reflecting current pricing, availability and applicable terms.


Need a Quotation?

Our Sales team is ready to help you select suitable products and prepare a quotation based on your requirements.

Website: https://ccs.com.ph/

Email: hello@ccs.com.ph

Contact Information: CCS Contact Us


Competitive Card Solutions Phils. Inc.

Complete ID Solutions – From Card Design to Secure Issuance