This guide explains how to transfer user information and biometric templates from one Anviz device to another using CrossChex Standard. The procedure in this guide uses the Anviz FaceDeep 5.

Follow the steps below to download users and their templates from the source device, then upload them to the destination device.

Step 1: Connect Both Devices to CrossChex Standard

Make sure both the source device (where the users are currently stored) and the destination device (where you want to transfer the users) are connected to CrossChex Standard.

Step 2: Open the User Tab

In CrossChex Standard, click the User tab in the upper-left corner.

Step 3: Select the Source Device

Locate the device you want to export the users from.

Click the checkbox beside that device to select it.

Step 4: Download the Users

1. Click Download User.

2. Click Yes when prompted.

3. Wait for the download process to finish.

This downloads the user information from the source device into CrossChex Standard.

Step 5: Download the User Templates

1. Select the user whose template you want to transfer.

2. Click Download Template to download the template into CrossChex Standard.

3. Wait for the process to complete.

How to confirm success: If the designated template area is highlighted in green, the template has been downloaded successfully.

Step 6: Select the Destination Device

1. Uncheck the source device.

2. Check the destination device where you want to transfer the users and templates.

Make sure the correct device is selected before proceeding.

Step 7: Set the User's Privileges

1. Select the user you want to transfer.

2. Click Set Privilege.

Step 8: Assign the User to the Destination Device

1. In the privilege window, click the checkbox beside the destination device to highlight it.

2. Click OK to confirm.

Step 9: Upload the User Information

1. Close the current window.

2. Uncheck the source device and check the destination device.

3. Select the user or users you want to transfer.

4. Click Upload User.

5. Click Yes when prompted.

6. Wait for the upload process to finish.

This uploads the user information to the destination device.

Step 10: Upload the User Templates

1. Close the current window.

2. Select the user whose template you want to transfer.

3. Click Upload Template.

4. Click Yes when prompted.

5. Wait for the process to complete.

This uploads the selected user's template to the destination device.

Step 11: Finish the Process

Close the window after the upload is complete.

The user information and templates should now be transferred to the destination device.