How to get DNP Printer Logs

How to get DNP Printer Logs

CX-D80 Maintenance Tool – How to Collect Output Logs

Follow the steps below to collect the printer output logs using the CX-D80 Maintenance Tool.

Step 1: Run the Maintenance Tool

Run the latest CX-D80 Maintenance Tool as an administrator.

Maintenance Tool Version: CX-D80_MT(18_12_26_0)

Step 2: Select the Printer

Select Printer Select.



Step 3: Select Exit

Click Exit.



Step 4: Select Logs

Click Logs.



Step 5: Select Output Logs

Select Output Logs, then click OK.




Step 6: Copy and Save the Logs

Drag to select all the log text.

Then:

  1. Copy all the selected text.
  2. Open Notepad.
  3. Paste the copied log text into Notepad.
  4. Save the file.
The saved log file can then be provided for further troubleshooting or technical assistance.