If your printer produces more copies than expected or prints an extra blank card, follow these troubleshooting steps.
Step 1: Check the Number of Copies
- Open the printer's Properties.
- Check the number of copies configured.
- Make sure the number is correct. The default setting should be 1 copy.
Step 2: Check the CardExchange Card Designer
If you are using CardExchange Producer:
- Open CardExchange and select your card template.
- Open Card Designer.
- Check whether the template contains an extra blank page layout.
- If you find an extra blank page layout, delete it.
- Save the template and try printing again.